My daughter who is usually anxious was more relaxed and at ease than I expected. The staff was extremely warm and approachable and answered all of our questions. The technology that is used during the visit is top rate and very impressive. I love the video email with my daughter’s x-rays and pictures that was sent explaining our plan for the braces and why. The best thing of all was my daughter left with a smile and a much better attitude towards getting the braces. I as her mother feel a whole lot better and more informed about the whole process.