Our Team Is Committed to Excellent Orthodontic CareDina on working with the wonderful staff at Smiles by Dr. W & Dr. R Read Transcript
From the moment you walk in from reception, everybody here, you're not a number. Everybody knows your face, knows your first name when you walk in, “How are you? How you doing?“ It's one thing to be brilliant at what you do but to have that bedside manner and to have a staff that's so kind and caring and it's not just job—it’s like a family here and that, to me, means more than anything because anyone could be brilliant, but the warmth here is magnificent.
In my case, I had a lot of issues because I have implants. My top teeth are all implants. So, he's only working on moving the bottom.You can't move the top. He just knew, whenever there was an obstetrical he was like, I would say the orthodontics of the Olympics. He just knew exactly what to do and that even my dentist, my periodontist have all been impressed.
Part of me is gonna miss coming here because you become part of this family.
Members of the Smiles by Dr. W and Dr. R team, in both the Boca Raton, FL and Coral Springs, FL locations, are committed to providing the highest quality of care for our patients in a friendly atmosphere. Each year they spend countless hours in continuing education and staff development courses to enhance orthodontic techniques and refine their skills to provide patients with excellent orthodontic care. Their doors are always open for new techniques and personal growth.
Mariagnes takes great pride in managing an office widely known in the community for excellence and ability to exceed patient expectations. She has been a part of our team since 2013. The practice provides her with a fun environment in which to work with a great team, which centers on Dr. W and Dr. R providing the absolute best quality of care for their patient family. Since her daughter lives in Philadelphia, she always looks forward to a visit in the Northeast during her vacation time.
Alexandra loves the practice so much that she went from being a patient to a treatment coordinator back in 2014. She majored in international business and hospitality management at the FAU College of Business, which gave her a deep understanding and appreciation of customer service and the importance of giving patients the best experience possible. She enjoys seeing patients’ beautiful smiles at the end of their treatment. In her free time she enjoys volunteering at the Humane Society of Broward County, riding her bicycle, reading, and spending time and traveling with her family.
Ronie has enjoyed the privilege of working with the Smiles by Dr. W and Dr. R team since 2008. After decades of experience in orthodontics, she loves working with Dr. W and Dr. R One of her favorite aspects of her job is watching a patient’s smile change before her eyes. And she especially enjoys debanding celebrations with the Smiles team. Her husband and children, Hayli and Dhanin, are her pride and joy. They’re always on the go, including when they’re on their way to her children’s visits to Dr. W and Dr. R as patients.
KatieFront Desk Supervisor
As the front desk supervisor, Katie gets to interact with so many wonderful patients and their families. She’s been part of the Smiles by Dr. W and Dr. R team since 2009 and still appreciates the amazing teamwork and her wonderful colleagues. Her favorite pastimes are relaxing on the beach with her husband, Keith, and visiting with her children, Thomas, Alexandra, Nicholas, and Samantha. Her family is the joy of her life and she cherishes every minute with them.
LoriOrthodontic Assistant and Clinical Supervisor
Lori has been working with our team since 1990, and she loves helping Dr. W and Dr. R create beautiful smiles. Building lasting relationships with her patients is one of her favorite aspects of the job, as well as working with a super special team. In her personal time, she enjoys her family, especially her grandchildren and her pets. They all enjoy watching various sports, especially football. She plays fantasy football with her kids and their friends and has a blast! She also enjoys reading, church activities, and a good movie.
ShannonOrthodontic Assistant and Clinical Supervisor
Shannon joined the Smiles by Dr. W and Dr. R practice in 1999. She likes working with Dr. W and Dr. R as they are always at the cutting edge of the newest advances in orthodontic technology. This has kept her career challenging and interesting, which she loves! She is the practice’s suresmile® coordinator, and was honored to receive the suresmile Coordinator of the Year award. Her children, Kylie and Taya, are currently in treatment with Smiles by Dr. W and Dr. R, and her son Blake is not too far behind!
DebbieOrthodontic Assistant and Clinical Supervisor
Debbie has been a member of the Smiles by Dr. W and Dr. R team since 2006. She graduated from dental school in Peru in 1996, and she’s glad to be able to work in the field she is passionate about! She loves helping create beautiful smiles through orthodontics. She has learned many new techniques while working with Dr. W and Dr. R, and the doctors push her to become a better professional every day. Outside the practice, she is a devoted wife and mother to three kids. She is passionate about track and field and offers her time on the field as a coach. She loves to travel and meet new people, see new places, and see what other countries have to offer. She believes in love, which allows us the opportunity to open absolutely every door for a good life.
Sandra practiced general dentistry in Venezuela before moving to Florida. She always had an interest in orthodontics, which led her to Dr. W and Dr. R in 2011. She learns something new every day working with them. Orthodontics helps bring joy to people with a new smile they can be proud of. For some it opens a new world, which gives her joy as an assistant. As a wife and mother of two, her weekends are filled with outdoor activities and family events.
While Pam has spent 20 years in the dental and orthodontic world, and joined our team in 2011. In her time with Dr. W and Dr. R, she is constantly amazed by the care taken with each family and the final results of our patients. She still delights in learning with these doctors each and every day. In her spare time, she enjoys spending time with her children and especially her grandchildren, who bring a new level of joy to her life.
Marnie’s enthusiasm for orthodontics began at the age of 18 while she was undergoing orthodontic treatment. For the past decade, her passion has grown as she helps create beautiful smiles and sees how that can boost confidence and brighten lives. She brought her talent to our team in 2015. In her spare time, she is a certified health coach and an avid traveler. She and her husband share a love for cruising. Their princess at home is 6-pound Yorkipoo named Shadow!
Mike never thought he’d be working in an orthodontic practice, but it has really changed his life for the better! He has been at our office since 2015, and Dr. W, Dr. R, and the rest of the staff have opened his eyes and changed the way he looks at this profession. He is constantly challenged to learn, and his knowledge continues to grow daily. He’s proud to be a part of this extraordinary team and looks forward to seeing you at one of our offices soon!